FAQ

When will my order be shipped?

All orders received before 13:00 Danish time will be shipped same day. Delivery time for Denmark is 1 day (GLS) and 1-3 days for most other countries. Please refer to our Shipping section for detailed information.

Are all items in stock?

All items available for purchase are in stock for immediate delivery. For any item not in stock you can sign up on the product page to receive an e-mail when an item is back in stock and available for purchase.

Is shipping free?

Yes, shipping is free worldwide.

What if I want to return a product?

You are welcome to return with 14 days of receiving your order for a full refund or exchange. Return shipping is free from Denmark for all orders, and free for European countries, incl. Norway and Switzerland, if you decide to keep one or more items or need to exchange an item. For detailed return procedure, please refer to our shipping page.

Can you gift wrap my order?

Yes, you can add gift wrapping to your order for free by clicking here.

Do you ever have sales or discounts?

We never have any seasonal sales or general discounts. This is because we do not remove items from the collection and make our clothes according to demand in our own production facility, so we reduce overproduction. We keep producing our most popular styles continuously independent of seasons. Many of our prints continue through seasons – by not following the tradition fashion industry cycle of “making new items->overproducing them->putting them on sale” we strive to reduce our carbon footprint and contribute to a more sustainable way of doing fashion. You can also refer to our article in Danish “KARMAMIA Copenhagen: Derfor holder vi aldrig udsalg“.

For other questions, please contact us: